Walmart's customer experience standards have strict rules about listing performance. If a listing for an item is deemed "underperforming", it is moved to an inactive state, and the seller may receive a direct email from Walmart confirming the change.
Walmart Partner Support says,
"We actively monitor our catalog to ensure every item and every seller measures up. Because having the right assortment on our site is essential, Walmart.com is implementing a policy to remove listings we deem underperforming. Underperforming items will be unpublished."
Read on to learn more about underperforming listings.
Walmart monitors all listings to ensure they meet customer satisfaction standards, and advises all sellers to focus their efforts on the following when listing items for sale:
Items may be removed at any time.
In your Walmart Supplier Center, check the "Manage Items" page and view the Status column to find unpublished items with “Underperforming” in the explanatory text.
Yes, you can re-list your items. If you choose to re-list under performing items, you should improve the listings instead of re-listing them as is. If the same item is removed multiple times, Walmart reserves the right to archive that item permanently.
Items are generally evaluated over a period of time that is sufficient to avoid seasonality as a factor.
Walmart advises that you re-list the product with upgraded details and listing information. There is nothing stopping you from attempting to re-list these items, but it would be worth reviewing the submitted information to ensure that the item is optimized. Utilizing SellerActive, you can attempt to re-list the item through the new application or via file upload.